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PLANA FOR SUCCESS — PRIVACY POLICY

Last updated: September 6, 2025

Plana for Success operates this store and online brand experience, including all related information, content, features, tools, products, and services, to provide you with a curated shopping journey rooted in culture and community. Our store is powered by Shopify, which enables us to process orders securely and reliably. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase. It also reflects our commitment to integrity, cultural authenticity, and community trust. As part of our mission, Plana for Success dedicates 5% of profits to scholarships and internships that support students at Historically Black Colleges and Universities (HBCUs). Protecting your privacy is part of how we honor that trust. By accessing or using our Services, you agree to the terms of this Privacy Policy.

Personal Information We Collect or Process

We may collect the following categories of personal information, depending on how you interact with us:

  • Contact details: name, address, phone number, email address.
  • Financial information: credit/debit card details, payment information, and transaction history.
  • Account information: login credentials, preferences, and settings.
  • Transaction information: items viewed, added to cart, purchased, returned, or exchanged.
  • Communications: information you share when you contact us.
  • Device/usage data: IP address, browser details, and how you interact with our site.

Sources of Personal Information

We may collect personal information:

  • Directly from you when you shop, sign up, or contact us.
  • Automatically through our Services using cookies and analytics.
  • From service providers who support functions such as payments, shipping, and fraud prevention.
  • From partners who help us improve your shopping experience.

How We Use Your Information

We use your information to:

  • Provide, tailor, and improve our Services.
  • Fulfill and ship your orders.
  • Authenticate your account and secure transactions.
  • Communicate with you about orders, promotions, or updates.
  • Support community trust through fraud prevention and security.
  • Share cultural storytelling, legacy, and product updates aligned with our mission.
  • Comply with legal obligations.

Important: We do not sell or rent your personal data to third parties.

How We Share Your Information

We may share information only when necessary, such as:

  • With Shopify and trusted vendors to process payments, fulfill orders, or provide customer support.
  • With business and marketing partners to show you relevant products, but always under strict privacy conditions.
  • With affiliates under our corporate brand.
  • If legally required (for example, responding to subpoenas or preventing fraud).

Children’s Data

Plana for Success products and services are designed for customers 16 years and older. We do not knowingly collect personal information from children under 16.

Security & Retention

No system is 100% secure, but we use trusted third-party services (including Shopify) with industry-standard security measures. We retain your data only as long as necessary to provide services, meet legal requirements, or resolve disputes.

Your Rights

Depending on where you live, you may have rights such as:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right to Portability
  • Right to Opt-Out of Targeted Advertising
  • Right to Manage Communication Preferences

We will respect and honor these rights in accordance with applicable law.

International Transfers

If you are located outside the United States, your data may be transferred and processed where Shopify or our vendors operate. We rely on recognized legal safeguards for such transfers.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will always be dated, and significant changes will be communicated clearly.

Contact Us

If you have questions about our Privacy Policy or how your information is handled, please contact us at:
support@planaforsuccess.com